It is a myth that artificial intelligence has the possibility of replacing human beings at the workplace. Quite on the contrary, employers are using it for the benefit of their staff and their performance. For instance, the chatbots we talk to are not really replacing the customer care personnel – they are in fact making their job easier.
Likewise, AI has plenty of applications for every aspect of the organization. Let’s check them out.
Various Uses of Artificial Intelligence in the Workplace
The HR and Marketing departments of the organization have plenty of artificial intelligence based software and programs to use. The ultimate idea behind it is to increase productivity and quality of performance in the organization. Here are some real-world examples of how workplaces have changed their environment by implementing AI:
Chorus is an AI solution that organizations like GitLab, DocuSign, Zoom and Adobe are using for training their employees. It analyzes all sales calls and emails to provide tips to improve them.
Deloitte is using a solution called LaborWise that is helping them analyze the actual employee productivity in the organization. It not only enlightens the HR with the performance levels of the staff but also what is leading to their deterioration.
An Innovative Application of AI by Canon
In their China office, Canon has taken-up an interesting initiative to build-up a positive environment at the workplace. We know about the application of AI in biometrics to scan faces, retina or fingerprints. In this case, they are using it for smile detection.
Yes, if the employees don’t smile at the AI camera, they can’t enter the premises. While this may sound a little weird to some of you, the ultimate goal of the initiative is to induce a healthier work environment after the pandemic.
A good company understands the importance of having a good work environment in the office. While most companies focus on using artificial intelligence to improve productivity in a direct manner, these indirect techniques additionally contribute to improving employee satisfaction.